Swan FAQs

Need some help finding the information you’re looking for? Here you will find answers to the most frequently asked questions we have received related to specific Swan products and installations, as well other general inquiries.

For warranty questions, please refer to our warranty page.
For product maintenance or cleaning, please refer to our product maintenance page.

Swanstone Shower Walls

For shower pans and walls, do not use “leave-on” cleaning products, such as automatic spray shower cleaners or cleaning agents that caution use on acrylic, polyester or plastics.
We recommend 100% silicone only.
Note:  GE brand silicone is not recommended.

Swanstone Shower Pans

This product is manufactured from our solid surface material, Swanstone, which is  a compression-molded, thermoset material consisting of a blend of polymer resins, fillers and reinforcement additives.  The manufacturing process results in a product with extreme resistance to heat, impact, expansion and chemicals. The color runs completely through the material and has no surface coating to chip or crack.
A single threshold means that there is one side that is the entry point.  The other three edges have a flange that is designed to fit behind the shower wall for a water tight installation. 
You can use Swan shower pans with other brands of wall systems, tiles or granite tiles. 

Granite Sinks

Swan granite sinks are considered composite sinks and are manufactured with 80% natural quartz stone making them extremely durable.  They do not require sealing like a granite countertops do for stain prevention.  You can, however, apply granite cleaner and polish to restore luster and extend time between cleanings.  We recommend using warm water, a soft, clean cloth/sponge.  Non-abrasive liquid cleaners and detergents can also be used.
The drain hole is a standard 3-1/2 in. size and will accommodate any standard-sized drain/strainer assembly.  
We recommended using a sink base that is one size larger than the sink, i.e. in this case a 36 in. cabinet.  However, if you are  going to install this sink as a drop-in, it will fit in a 33 in. base cabinet.  
The sink clips included in the carton are for a drop-in installation.  Undermount slips can be obtained by contacting Swan Customer Care:  800-325-7008 
Swan Granite Sinks come with a single-hole drilled from our factory but do have additional drill points located underneath the sink for additional faucet/accessory placements.  The additional holes are easily drilled using a drill and 1-1/4 in. carbide-tipped hole saw. 
Any of Swan Granite Sink models will accommodate a garbage disposal.
Swan's dual mount granite sinks can either be installed as a drop-in with the sink rim showing above the counter top or mounted underneath the countertop for a seamless transition into the sink bowls.  Undermount installations are applicable with countertop materials such as granite, tile, or solid surface.
All Swan sinks come pre-drilled with a 1-3/8 in. hole and can accommodate a standard faucet.  We do not include faucets with our products.
Our granite kitchen sinks should only be used for indoor applications.

Swanstone Vanity Tops and Sinks

Swan vanity tops are pre-drilled with a single faucet hole. There are drill points located underneath that will accommodate either a 4 in. or 8 in. spread faucet.  Additional faucet holes are easily drilled using a drill and 1-3/8 in. carbide-tipped hole saw.
Swan offers matching side splashes for our vanity tops.
The backsplash is molded into the vanity top when it is manufactured.  It is 3 in. high providing protection to the back wall from splashes and spills.  
Yes, the vanity top width can be cut to fit your specifications. However, we recommend doing this only if the cut edge is placed against a wall as trimming will result in unfinished side(s). This can be done with a fine-tooth carbide blade (60-80 teeth).
Swan's solid surface products have a matte finish that is easy to clean and maintain with common household cleaners.  Cleaning regularly with common household liquid cleaners is recommended.  If necessary, abrasive liquids or cleansers are safe and effective for use with nylon scouring pads or sponges.  Mineral-stain removers are acceptable as well.  Metal scouring pads are not recommended.
This product is manufactured from our solid surface material, Swanstone, which is  a compression-molded, thermoset material consisting of a blend of polymer resins, fillers and reinforcement additives.  The manufacturing process results in a product with extreme resistance to heat, impact, expansion and chemicals. The color runs completely through the material and has no surface coating to chip or crack.
We recommend installing the vanity top using a bead of adhesive or silicone on the corners of the vanity cabinet.  Once the top is seated properly in place, allow the vanity top to set for 24 hours to ensure maximum adhesion.
Yes, one of the advantages of a Swanstone solid surface product is that the color runs completely through the material.  Very fine scratches can be buffed out with an abrasive general cleanser.  For deeper scratches, fine grit sandpaper (360 or 400 grit) can be used.  If desired, an automotive rubbing compound can be used after sanding to even out the texture. 
Swan's solid surface products have a matte finish that is easy to clean and maintain with common household cleaners.  Abrasive general cleansers are approved, as well as a nylon scouring pads.  Food-based stains can be removed using a 50-50 mix of bleach and water and allowing to soak for 15 minutes.  For rust or mineral stains, rust-removing product are acceptable.  Do not use a metal scouring pad. 
The finish on this solid surface sink is best described as matte.  It does not have a glossy or shiny appearance like a porcelain sink.  The matte finish is easy to clean and maintain; common household cleaners (even abrasive cleansers) can be used without damaging the surface.  
During a drop-in or top mount installation, clips and screws are used to snug the sink up to the countertop. The installation clips are included in the carton.
Any of Swan's kitchen sink models will accommodate a garbage disposal.
Under-mounting is available with specific sinks for your prefab countertop.  Refer to the product technical data sheets for more information.
Swan's dual mount kitchen sinks can either be installed as a drop-in with the sink rim showing above the counter top or mounted underneath the countertop for a seamless transition into the sink bowls. Undermount installations are compatible with countertop materials such as granite, tile, or solid surface.  
All Swan sinks come pre-drilled with a 1-3/8 in. hole and can accommodate a standard faucet.  We do not include faucets with our products.
Swanstone solid surface products are not recommended for exterior use. 
Swanstone material is heat-resistant, so you will not experience any thermal expansion and contraction. Swanstone products should not be used in areas exposed to sustained temperatures exceeding 450°F.